Return policy

RETURN & REFUND POLICY
 
Due to the nature of our business and the fact that all designs are crafted to order and according to your requested specifications, purchased items cannot be returned and money cannot be refunded. Section 20 of the Consumer Protection Act (Act No. 68 of 2008) provides for special circumstances under which goods cannot be returned. These circumstances apply to hand-made and customized goods such as tailored clothing, custom-cut curtains or carpets, personalized gadgets, or jewellery made to order. While your item cannot be returned for the refund we will do our best to accommodate your modification.